Lattice Research
Per-client environments let us ship a customer-facing assistant without rewriting our data model.
The challenge
Lattice Research runs in b2b research. Their previous chat solution couldn't reach into their stack, so customers waited for human handoff for anything beyond an FAQ.
The solution
They configured an Oaura agent in under a day, wired it into their internal API via the webhook connector, and shipped the widget on their main marketing site and inside their authenticated app. Separate environments for the marketing site and the app kept each audience's knowledge and tools apart.
The outcome
Within two weeks, the agent was handling the long tail of "look up my order", "schedule a call", and "show me last week's numbers" — without an engineer in the loop.
Note: case study figures are illustrative for launch.
Stand up your first agent today.
Five-minute setup. Bring your own LLM. No credit card.